~ Life In Motion, Naturopathic Medical Clinic ~
At Life In Motion, all of our doctors, staff and wellness practitioners are committed to helping you reach your medical and spiritual health needs and desires. Our goal is to listen, acknowledge, educate and support your personal transformation to a happier healthier you.
~ Location ~
932 S Coast Hwy 101
~ Hours ~
Monday-Thurs: 9:30-5:30; Sa: 9:30-1:30
~ Cancellation Policy ~
Cancellations must be made at least 24 hours prior to the agreed appointment time via phone (760) 230.2270 or through the online scheduling system. Patients who do not cancel prior to the 24hr period will be charged the appropriate missed appointment or late cancellation fee of $75.00 for return visits; $125 for new patient visits. We much rather spend the time treating you, so please be sure to cancel 24hrs before your visit.
~ Payment Policy ~
Each patient is required to pay in full for their visit, labs and supplements at the end of their appointment. We accept cash, master card, visa and/or check. American Express is not authorized at this location. If a check bounces, a $75 claim will be submitted against the payee. If the patient arrives late to a visit, the visit will continue to end at its scheduled time. There are no refunds on supplements unless the doctor feels the reason for product return is viable.
~ Patient Visit Requests ~
Dr. Wolford’s ultimate desire is to support your health care needs to the best of her ability with authenticity, integrity and responsibility for the enrichment of your life. To sustain high vitality in order to provide this exceptional service, Dr. Wolford is requesting that each patient understand our policies.
> Please be ready (in office or by phone) for your visit at the scheduled visit time. If a patient is late, we will still end on time to respect the next patients appointment time.
> Doctor – Patient emails are ONLY exchanged through the online secure HIPPA compliant patient portal.
> Email is used for quick questions or clarifications.
> Any new signs or symptoms require a return visit.
> Returned phone calls that exceed 5 minutes or require additional treatment recommendations will accrue the appropriate visit fee.
> Visits that exceed the scheduled visit time will accrue the appropriate visit fee.
~ Supplement Orders ~
All supplement sales are final. There are no returns or refunds on previously purchased supplements. Every patient (local and non-local) will have their supplements drop shipped to their home free of charge within 5 business days (does not apply to international shipments). One complimentary supplement drop ship/visit. Any additional supplement orders will include the cost of the supplements + $27.50 for shipping & processing. For those interested in placing their own orders, please go to “The Medicine” tab on our website. Please note, due to high demand, there are occasionally back orders on supplements.
~ Insurance ~
Dr. Wolford is not in network with insurance providers. For those interested in submitting a superbill to their insurance company for reimbursement, please contact your insurance provider for more details. By request, Dr. Wolford will generate a superbill with the appropriate ICD-10 and CPT codes for your insurance company for a fee of $25. The patient is responsible for submitting their superbill.
All information given during your visit with Dr. Michelle Wolford is kept confidential and solely between the patient and doctor. The only time this commitment of doctor-patient confidentiality is broken is if the doctor feels her life or the life of the patient or any other person is threatened. With the signature from a minors guardian authorizing a consent to treat, the doctor-patient confidentiality protects the minor from any information disclosed in the visit to the guardian unless there is sign of abuse or potential risk of harm to self or others.
~ Rx Prescriptions ~
Dr. Michelle Wolford has eliminated prescribing pharmaceutical medication from her practice as she treats a variety of medical conditions using herbal and homeopathic remedies. If you desire a pharmaceutical prescription please contact another primary care doctor.